Online training

Conflicts of Interest

This Conflicts of Interest training course describes the most common workplace conflict-of-interest situations and the circumstances in which they arise. It is intended to train employees of all types of organizations to recognize and avoid conflicts of interest, particularly with regard to personal, financial and family interests, dealing with customers and suppliers, and handling offers of gifts and entertainment.

Geography Covered: Global | Duration: 30 minutes

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Summary

Almost every week brings news reports of an employee or public official who engaged in an activity tainted by conflicts of interest. In the business context, a conflict of interest is any situation in which you, as an employee, have a personal or private interest that interferes with, or appears to interfere with, your ability to do your job fairly and ethically.

Conflicts of interest can create bad publicity, damage a firm's reputation and goodwill, and interfere with the firm's performance. It's critical that those who perform any work for a firm learn to recognize and avoid conflicts of interest, particularly with regard to handling personal, financial and family interests, dealing with customers and suppliers, and handling offers of gifts and entertainment, explained in the conflicts of interest training course.


  • Global courses
      
    • Conflicts of Interest (Global)
    • Explains what conflicts of interest are, how to deal with common conflict-of-interest situations in the financial services industry, and relevant laws, regulations and rules such as the UK Financial Conduct Authority (FCA) Handbook rules, the European Commission’s Markets in Financial Instruments Directive (MiFID) and Market Abuse Directive (MAD), the US Sarbanes-Oxley Act of 2002 (specifically, Section 406) and New York Stock Exchange (NYSE) Rules.
    • Conflicts of Interest for Insurance (Global)
    • The course provides an understanding of your role in avoiding, identifying and managing actual and potential conflicts of interest in the insurance industry. It presents the learner with insurance-focused examples and news headlines, along with red flags that may arise when addressing personal, financial or family interests, dealing with customers and suppliers, and responding to offers of gifts and entertainment.
    • Conflicts of Interest – Game-Based Assessment (Global)
    • In this 15-minute game-based assessment, the learner is placed in a fictitious company. The learner is directed to explore the office space and respond correctly to conflict-of-interest situations.

    Americas courses

    • Conflicts of Interest (US)
    • This course describes the most common workplace conflict-of-interest situations and the circumstances in which they arise. It is intended to train employees of all types of organizations to recognize and avoid conflicts of interest, particularly with regard to personal, financial and family interests, dealing with customers and suppliers, and handling offers of gifts and entertainment.

  • Content for the Thomson Reuters MicroLearning Suite is powered by world-leading regulatory intelligence, which tracks over 900 regulators and exchanges globally. Intended as a supplemental solution to our 800+ customizable compliance training course library, this learning suite changes the approach to online Conflicts of Interest training, from a ‘once-a-year’ event to a steady flow of interesting and informative trainings that reinforce both the ‘tone from the top’ and an organization’s core values.

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